Empire Technician Career Path

Duties: Perform regular service and preventive maintenance tasks on vehicles in order to keep in safe, dependable operating condition. Includes: oil changes, tire rotations, multipoint inspections; air filter, cabin filter, and wiper blade changes. Assist senior technicians to learn the working system and gain automotive knowledge.

Needed to Progress:

  • VT State Inspection Certification
  • Web based training: 5 E-Modules
  • Between 1-3 years serv

Duties: Perform basic auto repairs and entry level diagnostic work. Includes: tires, brakes, exhaust, suspension, etc. Begin to locate and diagnose problems with malfunctioning vehicles.

Needed to Progress:

  • Web training, Factory training
  • Completion of ASE’s A1-A6
  • Between 1-3 years service

Duties: Perform all auto repairs and advanced diagnostic work. Ability to perform drive line, engine repair, 4-wheel alignments, minor recalls, etc. Interact with customers.

Needed to Progress:

  • Web training, Factory training
  • Completion of ASE’s A7 & A8
  • Minimum of two years required by manufacturer to advance to expert level

Duties: Perform designated servicing and/or repair jobs, typically involving complex, unusual or specialized technical work. Competent in safety recalls, service campaigns, and road tests with customers. Provide direction and guidance to apprentice techs as needed.

Needed to Progress:

  • Minimum of five years required by manufacturer to move to master level
  • Hybrid Classes: 2 E-Modules

Duties: Act as a consultant for diagnostic work, vehicle repairs, and procedures, with a focus on hybrids. Provide leadership and direction to other members of the service department. Provide expert feedback on new products.

Needed to Progress:

  • Recertification of ASE’s every 5 years
  • Web Based Training to keep current